Privacy Policy

Your privacy matters. This policy explains how SolveNCERT collects, uses, and protects your information.

1. Information We Collect

Account Information

When you create an account, we collect your full name, email address, date of birth, and optionally your phone number.

Usage Data

We collect information about how you use SolveNCERT — pages visited, chapters viewed, AI queries made, and session duration — to improve the platform.

Device Information

We may collect device identifiers and browser type for security purposes and to enforce guest usage limits.

2. How We Use Your Information

• To provide and improve our educational services
• To personalise your learning experience
• To send account-related notifications
• To process premium subscriptions and verify payments
• To prevent fraud and abuse
• To analyse platform performance and usage

3. Data Storage and Security

Your data is stored securely using Supabase, a SOC 2 Type II certified platform. We use TLS encryption for data in transit and encryption at rest. Payment screenshots are stored in private, access-controlled storage.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We use some external service providers for services like database, authentication, AI interface, etc. which are safe and protect your privacy.

5. Cookies and Local Storage

We use cookies and browser local storage to remember your preferences (theme, session state) and to enforce guest usage limits. You can clear these at any time through your browser settings.

6. Your Rights

You can access, correct, or delete your personal data any time, any where — directly from your account Settings page. No need to contact us for data management.

7. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated via email or a prominent notice on the platform.

8. Contact

For privacy-related queries, contact us via our Contact page.