SolveNCERT
SolveNCERT
HomeSolutionsEmployability SkillsCh 1
Class 9 · Employability SkillsNCERT 2026 Revised Syllabus

Chapter 1: Communication Skills

Employability Skills

Find complete NCERT solutions for Class 9 Employability Skills, Employability Skills Chapter 1. Every question has a clear, step-by-step answer.

Jump to:

Session 1: Introduction to Communication(6 questions)

1

What is the purpose of communication?

  1. a.(a) Inform
  2. b.(b) Influence
  3. c.(c) Share thoughts, ideas, feelings
  4. d.(d) All of the above

School Level Solution

Ans.
(d) All of the above
2

Which of the following methods are used to receive information from the sender through a letter?

  1. a.(a) Listening
  2. b.(b) Speaking
  3. c.(c) Reading
  4. d.(d) Writing

School Level Solution

Ans.
(c) Reading
3

How do you receive information on phone?

  1. a.(a) Listening
  2. b.(b) Speaking
  3. c.(c) Reading
  4. d.(d) Writing

School Level Solution

Ans.
(a) Listening
4

Match the Columns (Communication Barriers): Language, Emotional, Environmental, Cultural.

School Level Solution

Ans.
1. Language → C. Talking in Hindi when others know only Tamil. 2. Emotional → D. Parent is not talking to the child. 3. Environmental → A. Trying to read a book when somebody else is watching TV in the same room. 4. Cultural → B. In some cultures, wearing shoes and walking inside the kitchen is considered rude and disrespectful.
5

Write down the seven factors affecting perspectives in communication.

School Level Solution

Ans.
• Culture • Emotions • Perception • Knowledge/experience • Values and beliefs • Environment • Physical/mental state
6

Give an example of the following: (a) Clear communication (b) Complete communication.

School Level Solution

Ans.
(a) Clear: "Please submit the assignment by 5 p.m. tomorrow" – exact and unambiguous. (b) Complete: "The meeting is at 10 a.m. on Monday in Room 12" – gives all necessary details.

Session 2: Verbal Communication(4 questions)

1

Choose the correct example of oral communication.

  1. a.(a) Reports
  2. b.(b) Newspapers
  3. c.(c) Face-to-face conversation
  4. d.(d) Notes

School Level Solution

Ans.
(c) Face-to-face conversation
2

When we communicate verbally, we should use ______.

  1. a.(a) difficult words
  2. b.(b) simple words
  3. c.(c) confusing words
  4. d.(d) abbreviations

School Level Solution

Ans.
(b) simple words
3

Why do we send emails?

  1. a.(a) To reach on time
  2. b.(b) To share documents and files
  3. c.(c) To talk to each other
  4. d.(d) To meet each other

School Level Solution

Ans.
(b) To share documents and files
4

Write down the different types of verbal communication. Give an example for each type.

School Level Solution

Ans.
• Oral – face-to-face conversation • Written – letters, emails, reports • Formal – speaking to a teacher/boss • Informal – chatting with friends

Session 3: Non-Verbal Communication(6 questions)

1

Which of these is a positive (good) facial expression?

  1. a.(a) Staring hard
  2. b.(b) Nodding while listening
  3. c.(c) Wrinkled forehead
  4. d.(d) Looking away from the speaker

School Level Solution

Ans.
(b) Nodding while listening
2

What does an upright (straight) body posture convey/show?

  1. a.(a) Shyness
  2. b.(b) Fear
  3. c.(c) Confidence
  4. d.(d) Intelligence

School Level Solution

Ans.
(c) Confidence
3

Which of these is not an appropriate non-verbal communication at work?

  1. a.(a) Putting arm around a coworker's shoulder
  2. b.(b) Shaking hands firmly
  3. c.(c) Looking at the speaker with a smile
  4. d.(d) Standing with an upright posture

School Level Solution

Ans.
(a) Putting arm around a coworker's shoulder
4

When you are preparing for a presentation, you should ______.

  1. a.(a) focus on the objectives
  2. b.(b) practice your speech in front of a mirror or friend
  3. c.(c) do rehearsals to time your presentation
  4. d.(d) All of the above

School Level Solution

Ans.
(d) All of the above
5

Mark (×) the incorrect non-verbal actions from the list: Laughing during formal communication; Scratching head; Smiling when speaking to a friend; Nodding when you agree; Standing straight; Yawning while listening; Sitting straight; Maintaining eye contact while speaking; Biting nails; Firm handshake; Clenching jaws; Looking away when someone is speaking to you; Intense stare.

School Level Solution

Ans.
× marked (incorrect) actions: Laughing during formal communication; Scratching head; Yawning while listening; Biting nails; Clenching jaws; Looking away when someone is speaking to you; Intense stare. (The remaining actions – smiling at a friend, nodding in agreement, standing/sitting straight, eye contact, firm handshake – are correct.)
6

Give examples of any four common signs used for visual communication.

School Level Solution

Ans.
• Traffic signals (red/yellow/green lights) • No-smoking/no-entry signboards • Exit and washroom symbols • Road signs like speed limit or school-zone signs

Session 4: Writing Skills — Parts of Speech(6 questions)

1

What is a sentence?

  1. a.(a) A group of ideas that form a complete paragraph
  2. b.(b) A group of words that communicate a complete thought
  3. c.(c) A set of rules that we must follow to write correctly
  4. d.(d) A set of words that contains all the basic punctuation marks

School Level Solution

Ans.
(b) A group of words that communicate a complete thought
2

Which of these sentences use uppercase letters correctly?

  1. a.(a) I am Hungry.
  2. b.(b) Divya and sunil are reading.
  3. c.(c) The bucket is Full of water.
  4. d.(d) She lives in Delhi.

School Level Solution

Ans.
(d) She lives in Delhi.
3

Which of these sentences are punctuated correctly?

  1. a.(a) Where are you going.
  2. b.(b) I have a pen a notebook and a pencil.
  3. c.(c) I am so happy to see you!
  4. d.(d) This is Abdul's house.

School Level Solution

Ans.
(c) I am so happy to see you! and (d) This is Abdul's house.
4

Underline the noun, pronoun, adjective, verb and adverb in: (a) Sanjay plays football everyday. (b) Divya gave him new books. (c) I opened the red box carefully.

School Level Solution

Ans.
(a) Sanjay(noun) plays(verb) football(noun) everyday(adverb). (b) Divya(noun) gave(verb) him(pronoun) new(adjective) books(noun). (c) I(pronoun) opened(verb) the red(adjective) box(noun) carefully(adverb).
5

Fill correct nouns and verbs from the box (girl, girls, boy, milk, dog, skipping, riding, running, studying, drinking, barking) to complete sentences like: a. The ___ is ___. b. The ___ is ___. etc.

School Level Solution

Ans.
The pictures determine the intended matches: (a) The boy is running. (b) The boy is riding. (c) The boy is studying. (d) The girls are running. (e) Raju is studying. (f) The dog is barking.
6

Identify the conjunctions and prepositions from the box (Under, And, In, At, Or, Up) and list them in the correct column.

School Level Solution

Ans.
Conjunctions: And, Or. Prepositions: Under, In, At, Up.

Session 5: Writing Skills — Sentences(7 questions)

1

Identify the subject in the sentence, "The children played football."

  1. a.(a) The children
  2. b.(b) Children played
  3. c.(c) Played
  4. d.(d) Football

School Level Solution

Ans.
(a) The children – the subject is the person or thing that does the action, and here "The children" played.
2

Identify the object in the sentence, "The children played football."

  1. a.(a) The children
  2. b.(b) Children played
  3. c.(c) Played
  4. d.(d) Football

School Level Solution

Ans.
(d) Football – the object is the thing that receives the action, and "football" is what was played.
3

Which of these sentences has both indirect and direct objects?

  1. a.(a) I am watching TV.
  2. b.(b) She bought a blue pen.
  3. c.(c) The girls played cricket.
  4. d.(d) He wrote his sister a letter.

School Level Solution

Ans.
(d) He wrote his sister a letter. – Direct object: a letter (what was written). Indirect object: his sister (to whom it was written).
4

Which of these sentences is in passive voice?

  1. a.(a) They are watching a movie.
  2. b.(b) The clock was repaired by Raju.
  3. c.(c) He is sleeping in the room.
  4. d.(d) My pet dog bit the postman.

School Level Solution

Ans.
(b) The clock was repaired by Raju. – here the subject (the clock) receives the action instead of doing it.
5

Write one sentence of each type — statement, question, exclamatory and order.

School Level Solution

Ans.
• Statement (Declarative): I go to school every day. • Question (Interrogative): Did you complete your homework? • Exclamatory: What a wonderful match it was! • Order (Imperative): Please close the door.
6

Which is your favourite festival? Write two paragraphs about your favourite festival. Each paragraph should have a minimum of four sentences.

School Level Solution

Ans.
(Sample) My favourite festival is Diwali. It is the festival of lights and is celebrated in October or November every year. People clean and decorate their houses with lamps, candles and colourful rangolis. Families worship Goddess Lakshmi in the evening. On the main day, everyone wears new clothes and exchanges sweets and gifts. People burst firecrackers and share greetings with friends and neighbours. I love Diwali because my whole family gets together and we have a lot of fun. It teaches us to remove darkness of ignorance with the light of knowledge.
7

Practice speaking correct sentences with your classmates. Try and find the parts of sentences which you use commonly.

School Level Solution

Ans.
(Activity based) Sample: "Divya (subject) reads (verb) a book (object)." "I (subject) ate (verb) an apple (object)." Practise such everyday sentences aloud and point out the subject, verb and object in each one.

Session 6: Pronunciation Basics(2 questions)

1

What is phonetics?

  1. a.(a) It is the study of how we write words in English.
  2. b.(b) It is the study of how people understand sentences.
  3. c.(c) It is the study of how many words the English language has.
  4. d.(d) It is the study of the sounds we make when we speak.

School Level Solution

Ans.
(d) It is the study of the sounds we make when we speak.
2

What are the different types of sounds used in English pronunciation?

  1. a.(a) Vowel sounds
  2. b.(b) Diphthong sounds
  3. c.(c) Consonant sounds
  4. d.(d) All of the above

School Level Solution

Ans.
(d) All of the above

Session 7: Greetings and Introduction(5 questions)

1

You say 'Good Morning' when it is ______.

  1. a.(a) 11 am
  2. b.(b) 9 am
  3. c.(c) 8 am
  4. d.(d) All (a), (b) and (c)

School Level Solution

Ans.
(d) All (a), (b) and (c)
2

You may say 'Hi' when you meet ______.

  1. a.(a) your teacher in class
  2. b.(b) a senior in the office
  3. c.(c) your Principal
  4. d.(d) your friends at a shop

School Level Solution

Ans.
(d) your friends at a shop
3

You say 'Good Afternoon' when it is ______.

  1. a.(a) 10 am
  2. b.(b) 11.59 am
  3. c.(c) 6 pm
  4. d.(d) 1 pm

School Level Solution

Ans.
(d) 1 pm
4

You say 'Good Evening' when it is ______.

  1. a.(a) 11 am
  2. b.(b) 9 am
  3. c.(c) 2 pm
  4. d.(d) 7 pm

School Level Solution

Ans.
(d) 7 pm
5

Write two to three lines you would use to introduce yourself.

School Level Solution

Ans.
"Good morning, my name is [Name]. I am a Class IX student studying at [School Name]. I enjoy reading and playing badminton in my free time."

Session 8: Talking about Self(2 questions)

1

Use the words (football and swimming, seven-years-old, Hassan, Yasmin, in Bengaluru) to complete: (a) My first name is ___. (b) My surname is ___. (c) I am ___. (d) I live ___. (e) I like ___.

School Level Solution

Ans.
(a) My first name is Yasmin. (b) My surname is Hassan. (c) I am seven-years-old. (d) I live in Bengaluru. (e) I like football and swimming.
2

A postal code is ______.

  1. a.(a) a group of numbers/letters used to identify a government building
  2. b.(b) a code used to indicate the door number of a house
  3. c.(c) a group of numbers or letters used by the post office to identify a region
  4. d.(d) a code used to identify different post offices

School Level Solution

Ans.
(c) a group of numbers or letters used by the post office to identify a region

Session 9: Asking Questions I(5 questions)

1

Raju is the class monitor. He wants to know why Ramesh is coming late every day. Which question can Raju ask?

  1. a.(a) Do you come on time?
  2. b.(b) Are you late?
  3. c.(c) Why are you late every day?
  4. d.(d) Will it not be easier to complete your work if you come on time?

School Level Solution

Ans.
(c) Why are you late every day?
2

If you have not understood a task given to you, which question should you ask?

  1. a.(a) Where are the reports of this task?
  2. b.(b) Can you repeat the instructions for this task?
  3. c.(c) Can you give me an example of this task?
  4. d.(d) Why are you doing this task?

School Level Solution

Ans.
(b) Can you repeat the instructions for this task?
3

Sheela does not have time so she decides to delay a task. Which question should she ask before ignoring the task?

  1. a.(a) What is this task?
  2. b.(b) When does this task need to be completed?
  3. c.(c) Is this task important?
  4. d.(d) No need to ask any question.

School Level Solution

Ans.
(c) Is this task important?
4

Renuka is joining a new school. Which question will help her become comfortable with new classmates?

  1. a.(a) How long have you been studying here?
  2. b.(b) Would you like to share my lunch?
  3. c.(c) What do you all do in your free time?
  4. d.(d) All the options are correct.

School Level Solution

Ans.
(d) All the options are correct.
5

Re-arrange: (a) she/like/sing?/Does/to (b) waiting/What/are/you/for? (c) play/like/football?/Do/you/to (d) fighting?/they/are/Why

School Level Solution

Ans.
(a) Does she like to sing? (b) What are you waiting for? (c) Do you like to play football? (d) Why are they fighting?

Session 10: Asking Questions II(5 questions)

1

What are close-ended questions?

  1. a.(a) Questions that can have any answer
  2. b.(b) Questions that do not have answers
  3. c.(c) Questions with yes/no answers
  4. d.(d) Questions that have many answers

School Level Solution

Ans.
(c) Questions with yes/no answers
2

Which of these are open-ended questions?

  1. a.(a) Where do you live?
  2. b.(b) Are you hungry?
  3. c.(c) How do you feel?
  4. d.(d) Did you meet him?

School Level Solution

Ans.
(a) Where do you live? and (c) How do you feel?
3

Which of these are question words?

  1. a.(a) What
  2. b.(b) Want
  3. c.(c) Which
  4. d.(d) How

School Level Solution

Ans.
(a) What, (c) Which, (d) How
4

Which is the correct way to convert "You are studying" into a question?

  1. a.(a) You are studying?
  2. b.(b) Studying you are?
  3. c.(c) Are you studying?
  4. d.(d) Studying are you?

School Level Solution

Ans.
(c) Are you studying?
5

Make a note of five questions your friends asked you. How many were open-ended? Make a list of five close-ended questions you asked others in a day.

School Level Solution

Ans.
(Sample) Open-ended examples: "How was your weekend?", "What did you learn today?" Close-ended examples: "Are you coming to school tomorrow?", "Did you finish your homework?", "Is this your bag?", "Do you like tea?", "Will you play today?"

Other Chapters

12345